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Job Description: Ensure all IT Service management processes operate as per defined procedure by monitoring their execution, reporting on compliance to KPI’s and proactively suggesting process and tool improvements. Escalate issues as required, advise on and receives instructions from IT Management. Work on providing innovative approach as problems are unique and need to use different root cause analysis techniques...

Company: Daman
City: Abu Dhabi
State: AZ
Country: AE
Location: Abu Dhabi
Date posted: December 8, 2019
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